SYSCOM offers comprehensive services to meet all of your Content needs.


SYSCOM creates Content Management Solutions that work. With a focus on achieving the business goals of customers, SYSCOM’s experts help organizations Plan, Build, and Manage their ever-increasing repositories of information. SYSCOM’s Content Management Solutions help organizations manage, share, integrate and deliver critical business information “on demand”.

With support for images, documents, reports, e-mail, web content, e-records, multimedia files, computer report output and more, Repository Solutions from SYSCOM improve productivity, enhance responsiveness, and meet the demands of regulatory compliance.

Read More


Often the best way to improve how you use information is to improve how you get it. Capture solutions from SYSCOM are custom-tailored to support the needs of the customer, whether it’s a small one-person shop or a large distributed capture network. We incorporate the best ideas from across the marketplace. From batch processing to automatic indexing, optical character recognition to intelligent error correction, we give you the tools you need to achieve your goals.

SYSCOM proudly offers Software Assurance to organizations that use the Kofax family of products. We can be your first call for Kofax issues. Software Assurance provides you with free upgrades to the latest releases, software error correction, and many more benefits. To learn more about the Software Assurance program, please read this brochure

Read More


IT organizations face a multitude of challenges as they look to optimize and transform their operations.  The main obstacles to well-run IT operations include knowledge gaps, increasing complexity and unpredictable costs.  And the likelihood of being able to transform operations without first stabilizing and improving IT operations is a long-shot at best.  It is because of this need to meet variable demands from the business with a flexible IT operation along with the need to keep pace with advancing technologies that a managed services approach is vital to a business’s bottom line success.

Because of this, SYSCOM, Inc. has developed a set of offerings that provides SYSCOM’s experts to ensure that you gain the most value and performance from your information infrastructure.  Our offerings around monitoring and support as well as break/fix support and enhancement delivery allow our customers to reallocate your own valuable resources to perform tasks that only they can perform, while your technology investment is managed by people who are experts at managing these types of environments.

Our commitment to a superior client experience drives our skilled experts to optimize the execution of the tasks we are assigned and provide our customers with predictability of cost.


SYSCOM’s expertise in Application Integration, Federation, and Migration combines with our world-class Content and Document skills to create novel and powerful ways to empower your Business Intelligence objectives. Many organizations have begun deploying BI tools, but these deployments tend to be departmental, and cut off from many sources of data.

SYSCOM can help you distill useful knowledge from your archives, documents, images, faxes, emails, and much more. We bring a truly enterprise-level vision, and empower you to reach your Business Intelligence goals.

Read More


The SYSCOM Support Center provides technical expertise to client organizations across the country answering questions, helping to identify and resolve hardware and software problems and providing technical counsel. Our expertise with Enterprise Content Management, Business Process Management, Enterprise Capture, and Coexistence & Migration makes us your trusted advisor.

SYSCOM understands that not every customer needs the same kind of support delivered the same way. We have four basic Support Agreements which we can tailor to suit your specific needs. Please print them out and return them to SYSCOM at your convenience. All our agreements are based on the basic Support Terms & Guidelines. Do not hesitate to call us if you have any questions about any of these forms.

  • Per Incident Option – If you just need some short-term technical assistance, and do not wish to arrange a longer term situation, this option may be for you.
  • Pre-Arranged Option– This option is best suited for customers who know they will need a significant amount of help, but don’t know exactly how much, or how often that help will be needed. Lock in a good price with this option.
  • Pre-Paid Option– We have created this option for customers that face strict budgetary schedules and deadlines. Use this form to set funds aside with SYSCOM that you can use for technical assistance down the road.
  • Off-Hours Weekend/Holiday Option– Customers who will need assistance at off hours, on weekends, and on holidays should use this form to arrange for our technicians to be available.


SYSCOM is totally focused on serving the needs of our clients. We recommend and implement only the best technology available to solve problems. Sometimes, that perfect piece of software just simply does not exist.

When that happens, the talented engineers at SYSCOM roll up their sleeves. We have created patent-pending technologies that build on the very best middleware from IBM. Whether we’re breathing new life into old technologies, or pushing the boundaries of what is possible, SYSCOM software is designed for maximum effectiveness.

Read More